Legal

Terms of Use

Effective date: August 19, 2026 (also the date this version was last updated)

Definitions

  • “App” means the T.A.P by Yasa Laser mobile application.
  • “Website” means tapbyyasa.com and related pages we operate for the product.
  • “you” means the individual using the Services.
  • “T.A.P Plus” means the optional paid subscription tier offered through the Apple App Store.

TAP By YASA Laser (and design) is a trademark of 1001285246 Ontario Inc. (Canadian trademark application no. 2479040, filed 2 June 2026). That application is not yet a registration, so these pages do not use ®. “The Aesthetic Passport” is used as a product tagline. Yasa Laser Clinic is a clinic brand; it is not the contracting party for these Terms.

Licence to use the App and ownership

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own non-commercial use. We and our licensors retain all right, title, and interest in the Services, including software, designs, text, graphics, branding, and other intellectual property. These Terms do not transfer ownership of the Services to you.

Informational content on the Website is owned by us or our licensors. You may view it for personal, non-commercial use. You may not copy, scrape, republish, or commercially exploit Website content without our prior written permission, except for brief quotations with attribution or as applicable law allows. Educational content inside the App (for example a learning center) is part of the Services and is licensed, not sold.

Apple App Store

If you download the App from the Apple App Store, Apple’s standard Licensed Application End User Licence Agreement applies. We do not submit a custom EULA in App Store Connect for this release. These Terms supplement that licence for the Website and for product rules Apple’s standard terms do not cover. If there is a direct conflict on a point Apple requires, Apple’s required terms control for distribution through the App Store. We, not Apple, provide support for the App (see Contact). Apple, Google, RevenueCat, and other platform terms may also apply to sign-in, payments, or device features.

Eligibility

You must be at least 18 years old, and the age of majority in your province, territory, or state, to use the Services. The Services are not offered to anyone younger. By using the Services, you represent that you meet this requirement. If we learn that an account belongs to someone who does not, we may close the account and delete associated personal information as described in the Privacy Policy. The Services are intended for users in the United States and Canada. The website is available in English and French (Canada). We do not geo-block Quebec or other Canadian provinces. We may refuse, suspend, or limit access where use is unlawful or outside supported regions.

Account registration and security

You agree to provide accurate account information and to keep credentials confidential. If you sign in with Apple or Google, you are responsible for that account’s security as well. Notify us promptly at support@tapbyyasa.com if you believe your account was accessed without authorization. We may suspend or restrict accounts to address abuse, security risk, or Terms violations.

Nature of the Service

T.A.P by Yasa Laser is a user-controlled aesthetic treatment journal / passport. It is meant to help you keep a personal log of treatments that is often missing from ordinary clinic records. The Services are not medical care, telemedicine, diagnostic software, or an electronic medical record system, and we do not claim they are HIPAA-covered clinical services. Using the App does not, by itself, create a clinician–patient relationship with 1001285246 Ontario Inc. or with any clinic or provider shown in the App. A request-callback you send is not part of your in-App journal as a clinic chart; once delivered, that email may be kept by the clinic under its own practices.

Information in the App or on the Website is for personal organization and general support only. Always consult a qualified licensed professional for clinical decisions. Do not use request-callback or other App features for urgent or emergency medical needs — call local emergency services instead.

User content, feedback, and privacy

You retain rights in content you upload or enter. You grant us a limited license to host, process, display, back up, and otherwise operate the Services, including sharing details you submit when you initiate a callback request to a provider. You represent that you have the rights needed to submit the content, that it is lawful, and that you will not upload others’ sensitive information without appropriate rights or authority. How we handle personal information is described in the Privacy Policy.

If you submit product feedback (including through in-app feedback), you grant us a non-exclusive, perpetual, royalty-free licence to use, reproduce, and incorporate that feedback to operate and improve the Services, without obligation to compensate you. Feedback does not create a support SLA or a duty to implement your suggestion.

Plans and T.A.P Plus subscriptions

Access and feature availability may depend on your plan:

  • Free — default signup with core journal features and a lower photo limit.
  • Clinic sponsored — obtained by redeeming a clinic code; may include higher photo limits and additional modules (for example skincare or areas of concern), plus clinic-related notification options.
  • T.A.P Plus — Apple App Store subscription with higher photo limits and Plus-only modules when enabled.

Photo storage and feature access differ by plan. Limits and included features may change with reasonable notice where commercially practical. Feature flags may delay availability of modules even on eligible plans. You generally cannot redeem clinic codes while Plus is active.

T.A.P Plus is an auto-renewing in-app purchase billed by Apple. We do not charge your payment card directly. The App is currently offered on the Apple App Store; we do not currently distribute through Google Play. The price is shown in the App Store and in the App at purchase. Apple may change subscription prices under Apple’s own process and notices.

Subscriptions renew unless you cancel at least 24 hours before the end of the current period in Apple ID → Subscriptions. After you cancel, Plus remains until the paid period ends, then the account falls back to clinic sponsored (if a non-expired redemption still applies) or Free. Photo limits and modules may drop on that fallback. Refunds, billing disputes, and payment-method changes are handled by Apple under Apple’s terms and applicable law. We cannot issue an App Store refund ourselves. Entitlement sync may lag briefly after purchase, restore, or cancellation; use restore purchases if access does not update.

Deleting your App account does not cancel T.A.P Plus. You must cancel the Apple subscription separately or billing may continue. The in-app deletion flow warns you of this. If we remove a Plus feature or change plan contents, we will give reasonable notice where commercially practical. That does not entitle you to a refund beyond what Apple or applicable law require. Our handling of subscription-related data is described in the Privacy Policy.

Clinics

Clinics may purchase a package of sponsorship redemptions (“seats”). Codes expire on the date configured for that code. After you redeem, the clinic cannot revoke that sponsorship or reduce the storage entitlement that redemption granted. Codes do not create employment or guarantee clinical care. Redeeming a code updates your plan benefits in the App only. It does not grant that clinic access to your identity, journal, photos, profile, or notification preferences, and the App does not include a clinic-staff dashboard. We may tell a seat-package clinic only aggregate redemption counts, not who redeemed.

Clinics and providers shown or contacted through the App make their own care, scheduling, and clinical decisions. We are not responsible for their advice or for their privacy practices for information they hold outside what we process to operate the Services. 1001285246 Ontario Inc. operates the App. Clinics that buy seat packages are customers of the App for those packages; they are not operators of your journal. Yasa Laser Clinic is a partner healthcare / aesthetic provider for product experience and guidance. It is not the App operator, there is no sale of the App to that clinic, and there is no revenue share from the App. Other sponsored clinics likewise do not receive your journal by reason of a code redemption. If you submit a request-callback, we send the details you provide because you asked us to. That does not give the clinic access to your journal. Once the email is delivered, the clinic handles it as its own correspondence.

Acceptable use

You agree not to:

  • Use the Services for unlawful purposes or to violate others’ rights.
  • Attempt unauthorized access, scrape protected systems, or interfere with tier or limit enforcement.
  • Upload malware, spam callback requests, or harmful or infringing content.
  • Impersonate others or misrepresent your affiliation with a clinic or provider.
  • Reverse engineer protected parts of the Services except where applicable law expressly allows.

Service changes, suspension, and discontinuation

We may update, suspend, limit, or discontinue the Services or any feature — including Free-tier benefits and storage limits — with reasonable notice where commercially and operationally practical. We do not guarantee perpetual availability, perpetual free access, or lifetime storage. You can export a copy of your account data in the App (Settings → Export my data). Support-assisted export is also available if you cannot use the App. You are responsible for saving any export you wish to keep before published deadlines. Operational wind-down may include notice, an export window when feasible, and a read-only period before retirement.

Termination

You may stop using the Services and delete your account in the App or as described on the Delete Account page. We may terminate or suspend access for breach, risk, legal compliance, or discontinuation of the Services. Termination does not automatically cancel an Apple subscription; cancel T.A.P Plus in Apple ID → Subscriptions. Licenses you granted end when content is deleted or the Services no longer need them to operate, subject to residual backup and legal retention described in the Privacy Policy.

Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA WILL BE PERMANENTLY AVAILABLE BEYOND OUR STATED PRACTICES.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1001285246 ONTARIO INC. AND T.A.P BY YASA LASER ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES — INCLUDING AFTER ANY PUBLISHED EXPORT OR DELETION WINDOW — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID FOR T.A.P PLUS IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, AND (B) CAD $50.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING (WHERE SUCH A LIMITATION IS NOT PERMITTED) LIABILITY FOR FRAUD, FOR GROSS NEGLIGENCE OR WILFUL MISCONDUCT, OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. YOUR STATUTORY CONSUMER RIGHTS ARE NOT AFFECTED.

Indemnity

To the maximum extent permitted by law, you agree to indemnify 1001285246 Ontario Inc. and its personnel against third-party claims, damages, and reasonable costs arising from (a) content you upload or submit, (b) your misuse of the Services, or (c) your violation of these Terms or applicable law, except to the extent caused by our negligence, wilful misconduct, or breach of these Terms. This does not require you to defend us in court, and it does not waive rights that cannot be waived under consumer-protection law.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules that would require another jurisdiction’s laws. Courts in Ontario will have non-exclusive jurisdiction, subject to any non-waivable consumer protections where you live. Before filing a formal dispute, please contact support so we can try to resolve the issue informally.

General

If a provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a corporate event described in the Privacy Policy. These Terms, together with the Privacy Policy and any in-app disclosures presented at purchase or deletion, are the entire agreement between you and us about the Services and supersede prior understandings on that subject. Notices may be provided in the App, by email to the address on your account, or by posting on the Website. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity, and this section) survive. Headings are for convenience only. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us, or between us and a clinic, except that a clinic that buys a seat package is our customer for that package as described under Clinics.

Changes to these Terms

We may update these Terms by posting a revised version with a new effective date. For material changes, we will provide additional notice in the App, by email, or on the Website where appropriate. Where we require a new in-app acceptance, continued use alone is not enough; we will ask you to accept the updated Terms in the App. Otherwise, continued use after the effective date constitutes acceptance of the updated Terms, except where applicable law requires a different consent method. We intend to record the version and date you accept in the App; that record is still being completed.

Contact

For questions about these Terms, email support@tapbyyasa.com or call 519-701-7570, or write to 1001285246 Ontario Inc., 2308 Sunningdale Rd W, London, Ontario N6H 5L2, Canada.